Vinted Shoppers Voice Displeasure Regarding Sizing Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification versus the original listing because of the remapping.
The platform stated the revised method more closely matches other platforms.
The platform has recommended to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Stories
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
A different user, located in England, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential after experiencing income reduction," she stated.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change concerning shipment methods due to shopper criticism.